Amy Boawn

Abstract: As organizations contemplate, develop, and mature their Cyber Fusion Centers, market leaders are leveraging the synergies with Fraud Operations. Fusing Fraud Operations and Cyber Defense capabilities is no longer a ‘novel idea,’ it is a necessary step mature organizations are taking to improve detection and response times to account take-overs, business email compromise, and other fraudulent activities that are inflicting real costs (time and money) on organizations of all sizes.

This presentation will show how fusing traditional Cyber Defense activities like Cyber Threat Intelligence and Advanced Analytics with existing Fraud Operations functions like Monitoring Ops and Coordinated Response, will deliver real results in mitigating cyber-crime and online fraud. Moreover, we will demonstrate that because many organizations already have existing components of a Cyber Fusion Center as well as Fraud Operations Department there are ‘smart’ ways to fuse these capabilities and avoid the pitfalls of time, effort, and cost that we’ve seen derail similar efforts in the past.

To validate how organizations can benefit from this model, we will facilitate a discussion based on a real-world scenario. We will discuss how cyber intelligence and anti-fraud professionals can collaborate most effectively when customer account information is posted for sale on an external facing website and detected by the CTI Team. Discussion points and questions will include:

• How will the fraud teams be alerted to this activity?
• What sequence of actions needs to happen?
• Do additional stakeholders need to be engaged? If yes, at what point?
• Who are the key decision makers to ensure minimal fraud losses?

Ms. Boawn is an Insider Threat Program Design and Implementation Manager and Fraud Fusion Subject Matter Expert for Booz Allen’s Cyber Defense Team. She is responsible for leading and assisting in the strategic oversight of insider threat program design, implementation, operational testing and evaluation. She also collaborates on the deployment of anomaly and user based behavioral detection tools and develops threat models, use case scenarios and risk indicators. Ms. Boawn has over 20 years of financial industry experience and prior to joining Booz Allen, she was part of team that developed online fraud controls for a Fortune 100 financial services firm. During her time there, she led multiple projects that included the development of fraud policies and procedures, the design and customization of technology driven solutions and the development of anti-fraud training programs.

She holds multiple industry certifications, including the Certified Fraud Examiner (CFE), Anti-Money Laundering Specialist (ACAMS), Certified Information Security Manager (CISM) and Insider Threat Program Manager (CERT Carnegie Mellon).