Ashley Devoto

Abstract: As organizations contemplate, develop, and mature their Cyber Fusion Centers, market leaders are leveraging the synergies with Fraud Operations. Fusing Fraud Operations and Cyber Defense capabilities is no longer a ‘novel idea,’ it is a necessary step mature organizations are taking to improve detection and response times to account take-overs, business email compromise, and other fraudulent activities that are inflicting real costs (time and money) on organizations of all sizes.

This presentation will show how fusing traditional Cyber Defense activities like Cyber Threat Intelligence and Advanced Analytics with existing Fraud Operations functions like Monitoring Ops and Coordinated Response, will deliver real results in mitigating cyber-crime and online fraud. Moreover, we will demonstrate that because many organizations already have existing components of a Cyber Fusion Center as well as Fraud Operations Department there are ‘smart’ ways to fuse these capabilities and avoid the pitfalls of time, effort, and cost that we’ve seen derail similar efforts in the past.

To validate how organizations can benefit from this model, we will facilitate a discussion based on a real-world scenario. We will discuss how cyber intelligence and anti-fraud professionals can collaborate most effectively when customer account information is posted for sale on an external facing website and detected by the CTI Team. Discussion points and questions will include:

• How will the fraud teams be alerted to this activity?
• What sequence of actions needs to happen?
• Do additional stakeholders need to be engaged? If yes, at what point?
• Who are the key decision makers to ensure minimal fraud losses?

Ms. Devoto is a leader in Booz Allen Hamilton’s commercial business based in Charlotte, NC. She brings 15 years of cybersecurity experience across military, financial services, and professional services organizations. As a Cyber Solutions Lead, she leverages her defensive cyberspace operations and cybersecurity strategy expertise to help Fortune 500 organizations design, build, and operate advanced cyber capabilities. Prior to security consulting, she served as a cyberspace operations officer in the United States Air Force in Active Duty and Reserve capacities, and has held multiple tactical, operational, and strategic roles as a cybersecurity practitioner. Ms. Devoto has taken her military-grade cybersecurity experience to multiple clients to build and mature the security postures to build resiliency against today’s dynamic threat landscape.

Ms. Devoto holds a B.E. in Computer Engineering from Vanderbilt University, a M.S. in Engineering Management, from Southern Methodist University. She is also a Certified Information System Security Professional (CISSP).